Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amber Daughtry

Amber Daughtry

February 20, 2026

5  out of  5
rating by Amber Daughtry
"John Isaacs was INCREDIBLE. He is knowledgeable, efficient, professional, and super friendly. He exemplifies top-notch customer service! He's definitely an asset to this office and State Farm!"
We responded:
"Thank you, Amber! We agree, John IS incredibly gifted at helping people with understanding and managing their insurance 😊 "
Profile photo of Robert van Engelen

Robert van Engelen

February 19, 2026

1  out of  5
rating by Robert van Engelen
"Worst experience with this agency for years, putting the wrong person on car insurance (taking off, adding on family members), forgetting to make car insurance changes after phone conversations, not taking cars off insurance when the car is sold or when a car license transferred to another state after we informed them. And they never pick up the phone."
Profile photo of Judy Sineath

Judy Sineath

February 18, 2026

5  out of  5
rating by Judy Sineath
"Stopped by the office and John helped me with life insurance for my son.
Have auto insurance and homeowners insurance as well. Thank you for your professionalism and kindness. Would recommend getting a renters insurance quote from him."
We responded:
"Thank you for your kind words, Judy! John, and our whole team, love helping with all of the things that will help make your family more financially secure and protect your lifestyle, including auto insurance, homeowners insurance, life insurance and renters insurance. We look forward to continuing to serve you for many years. 😃"
Profile photo of Julie Schulz

Julie Schulz

February 6, 2026

5  out of  5
rating by Julie Schulz
"I've been with State Farm for years for both home and auto. The service has been fantastic and John, Casey, Kellie, Jenny and Wes are always available and willing to help with any questions or concerns I may have."
We responded:
"Julie, so wonderful to hear! Thank you for your kind words 😊"
Profile photo of Christina Murphy

Christina Murphy

January 31, 2026

5  out of  5
rating by Christina Murphy
"Got a fantastic auto insurance quote from John and talked about homeowners insurance as well. Prompt and professional, courteous service from someone who really cares about his customers. He was very professional and understood our needs. He is a true asset to your cooperation."
We responded:
"So kind of you to share this, Christina! ❤️"
Profile photo of Amber Euson

Amber Euson

January 30, 2026

5  out of  5
rating by Amber Euson
"John helped me get a fabulous insurance quote and discussed renters insurance as well. Thanks for your help!"
We responded:
"Thank you so much for recognizing John, Amber. Our whole team looks forward to serving you for years to come. ☺️"
Profile photo of Shawn Euson

Shawn Euson

January 30, 2026

5  out of  5
rating by Shawn Euson
"John helped me get a great auto insurance quote and discussed renters insurance as well. Thanks for your prompt response and professional service"
We responded:
"Shawn, we’re so happy to hear about your experience! Thank you"
Profile photo of Garvlok

Garvlok

January 29, 2026

5  out of  5
rating by Garvlok
"Called in with an issue and was helped by Jon. Fantastic customer service and thorough in the information he gave me. Id recommend coming here."
We responded:
"So appreciate your review, Garvlok! Always happy we can help 😊"
Profile photo of Sabryn Battle

Sabryn Battle

January 29, 2026

5  out of  5
rating by Sabryn Battle
""I cannot say enough wonderful things about John Isaac’s and their team at State Farm. From start to finish, they were incredibly professional, responsive, and took the time to truly understand our needs rather than just selling a policy. They made the entire, often stressful, process feel seamless and reassuring. 5 stars!"😊😊😊"
We responded:
"We so appreciate you taking the time to recognize the team, Sabryn!! 😃"
Profile photo of Lisa Rumlin

Lisa Rumlin

January 19, 2026

5  out of  5
rating by Lisa Rumlin
"John Isaac is the best with excellent customer service and a keen understanding of my insurance needs. Please contact him if you're looking for an awesome person and agent."
We responded:
"Thank you, Lisa!! 😃"
Profile photo of Don A Whitehead

Don A Whitehead

January 14, 2026

5  out of  5
rating by Don A Whitehead
"Went to John and had him help with my auto insurance questions, thank you for your professionalism and quick service. Have also my homeowners insurance with this office. Thanks John"
We responded:
"Thank you, Don! We appreciate John - and you! 😊"
Profile photo of Larry Hinsley

Larry Hinsley

January 7, 2026

5  out of  5
rating by Larry Hinsley
"Excellent service have auto insurance renters insurance and life insurance with this local office John is incredibly helpful thank you for all your help"
We responded:
"Thank you for the shout out for John, Larry! 😃"
Profile photo of Demetrios Hestia

Demetrios Hestia

December 23, 2025

5  out of  5
rating by Demetrios Hestia
"Jenny is fantastic, very knowledgeable and personable. The other guys say 15 minutes can save you 15%, but I had a lovely 45 minute conversation with Jenny and saved **16%**. Which is way better than using an app. This office is great!"
We responded:
"Thank you so much, Demetrios! Jenny and the whole team love giving great experiences like yours. We look forward to serving you for years to come. 😊"
Profile photo of Delaney Brannan

Delaney Brannan

November 3, 2025

5  out of  5
rating by Delaney Brannan
"Great customer service! John helped me get my renters insurance set up. Super helpful and friendly!"
We responded:
"Thanks, Delaney! So glad we could help get you covered with our great renters insurance. "
Profile photo of Don Corbit

Don Corbit

November 1, 2025

5  out of  5
rating by Don Corbit
"Thanks Kelly, always efficient and helpful."
We responded:
"Don, thank you for recognizing Kelly with this wonderful review!"
Profile photo of Taylah Tolliver

Taylah Tolliver

October 31, 2025

5  out of  5
rating by Taylah Tolliver
"Kellie is amazing! I don’t know much about insurance and whenever I call to get clarity, Kellie is extremely informative. I recently called to ask about disability, accidental, and hospital insurance and she was able to provide great information to help me make an educated decision. She really shows how much she cares about people and is always available for assistance."
We responded:
"Thank you, Taylah! Kellie is so knowledgeable and always ready to help with disability insurance and all of your insurance needs. "
Profile photo of Jamie Lutz

Jamie Lutz

October 31, 2025

5  out of  5
rating by Jamie Lutz
"Casey Kerr helped us with our auto and home insurance. I highly recommend this office, they are always responsive and attentive to our needs and address our questions!"
We responded:
"This is so kind, Jamie! Casey works hard to be the best when helping people with their home insurance, auto insurance, and whatever else you need to protect your lifestyle. 🎃"
Profile photo of Vince

Vince

October 31, 2025

5  out of  5
rating by Vince
"Jenny was very helpful answering my insurance questions and making sure I understood each coverage. She was clear and very polite, I highly recommend!"
We responded:
"Vince, thank you for the great shout out! Jenny is always ready to assist, in the best possible ways. 😊"
Profile photo of Kari DiDonato

Kari DiDonato

October 31, 2025

5  out of  5
rating by Kari DiDonato
"Casey Kerr is the best! He’s not just my insurance agent but someone who genuinely cares about making sure everything is taken care of. Always quick to respond, explains things clearly, and goes the extra mile to help. Highly recommend working with Casey and his team!"
We responded:
"Kari, thanks so much your praise for Casey! 👻"
Profile photo of Mark DiDonato

Mark DiDonato

October 31, 2025

5  out of  5
rating by Mark DiDonato
"I’ve been working with Casey Kerr for my insurance needs, and he’s been outstanding. Casey is knowledgeable, reliable, and takes the time to ensure I understand all my options. His professionalism and personal touch make a big difference. I highly recommend him."
We responded:
"Thanks, Mark! So glad you had such a great experience with Casey 🎃"
Profile photo of Stephen Whiteford

Stephen Whiteford

October 30, 2025

5  out of  5
rating by Stephen Whiteford
"John was great at helping us with life insurence questions . As a follow-up Kelley was helpfull going through the options."
We responded:
"I’m so happy to hear that, Stephen. John, and the whole team, love helping people protect their families and explain great life insurance options for them. 😃"
Profile photo of TJ Walker

TJ Walker

October 30, 2025

5  out of  5
rating by TJ Walker
"Jenny Baxter was so patient and efficient when assisting me with getting started with insurance. As a first time buyer she took the time explain things simply for me to understand easily."
We responded:
"TJ, thank you so much for recognizing Jenny! She is terrific at helping people understand not only how State Farm can help them, but how to make great decisions about their insurance and their budget. Our team is looking forward to many years of serving you!"
Profile photo of Greg Black

Greg Black

October 30, 2025

5  out of  5
rating by Greg Black
"John was incredibly polite when I enquired about a policy."
We responded:
"Thanks for the shoutout, Greg!"
Profile photo of Adam Remington

Adam Remington

October 28, 2025

5  out of  5
rating by Adam Remington
"Got a personal articles quote from John to cover some fine art. That guy likes coins alot and apparently Venus flytraps? Professional and friendly service."
We responded:
"Adam, thanks so much for the nice review! Glad we could help 😃"
Profile photo of Jonah Van Orden

Jonah Van Orden

October 28, 2025

5  out of  5
rating by Jonah Van Orden
"Moved to the Capital City about 4 months ago. Called this State Farm office and spoke with John and he helped me with renters insurance. Very nice guy to talk to and helped me update the renters address seamlessly. Thanks John."
We responded:
"Welcome to Tally, and our State Farm family, Jonah! We look forward to serving you for years to come with all of your insurance. "