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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dottie Miller

June 26, 2026

5  out of  5
rating by Dottie Miller
"Spoke with John on my auto insurance policy and homeowners insurance. Polite, professional and answered all questions. Love this office. Thank you Vicki"
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Max Lin

June 24, 2026

5  out of  5
rating by Max Lin
"Kellie did a wonderful job to help me. Thanks a lot."
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Brian Peacock

June 18, 2026

5  out of  5
rating by Brian Peacock
"Very much appreciate the excellent attention that Kellie provided. She problem solved several issues that were going to require me to have to come into the office to address. As a result, we’re good to go and I didn’t have to take time from work and go into the office. Thanks! Brian"
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Norman Ford

June 2, 2026

5  out of  5
rating by Norman Ford
"Kellie really dug in and found the problem. Great, thorough customer service across the board. Thank you!"
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Sheila Devier

April 9, 2026

5  out of  5
rating by Sheila Devier
"My experience with Kelly at State Farm was excellent today, She is very knowledgeable and professional when speaking with her. She answered all my questions and started the process immediately. She is an excellent employee With a friendly personality. Thank you for all that you do."
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Jo Tomlinson

April 7, 2026

5  out of  5
rating by Jo Tomlinson
"Spoke with John today and he helped me set up my auto insurance. Professional and kind, also bundled and got renters insurance with him. Thanks John"
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Vicki Glenn

April 2, 2026

5  out of  5
rating by Vicki Glenn
"John was incredibly helpful getting me an auto insurance policy. Thank you for your professional assistance. Would highly recommend to get a life insurance quote and a renters insurance quote. Thanks John!"
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Laura Cook

April 2, 2026

5  out of  5
rating by Laura Cook
"John helped me with my auto insurance and I would recommend him to anyone. Get a quote from him with your renters insurance homeowners insurance and life insurance. Outstanding young man
And he answered all of my questions very concisely and most professional."
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Sandra Allen

April 1, 2026

5  out of  5
rating by Sandra Allen
"I have been with Vicki at State Farm for years. The customer service that Kellie provided was outstanding. She is professional and extremely knowledgeable about all insurance products and services!"
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Tenille Taylor

March 25, 2026

5  out of  5
rating by Tenille Taylor
"Exceptional customer service."
We responded:
"Tenille, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Lorraine Holloway

March 23, 2026

5  out of  5
rating by Lorraine Holloway
"Just had a fantastic experience with John! I needed help signing some documents late on a Monday, and he stepped up right before closing time. Despite the late hour, he was incredibly courteous and got everything taken care of quickly. It's rare to find someone so helpful and professional, even at the end of a long day. Thanks, John! Highly recommend his service."
We responded:
"Thank you so much for the 5-star rating, Lorraine! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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neil model

March 9, 2026

5  out of  5
rating by neil model
"John Isaacs- Account Manager/Life Specialist. A professional offering his assistance."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Tallahassee to know that you had such a wonderful experience with us here on State Farm Agent Vicki Catsimpiris’s Team."
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Sharon Graham

March 4, 2026

5  out of  5
rating by Sharon Graham
"John Isaacs was very helpful."
We responded:
"Thank you for the amazing review, Sharon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ruben Bryant

March 3, 2026

5  out of  5
rating by Ruben Bryant
"John Isaac’s was great."
We responded:
"Ruben, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Vicki Catsimpiris’s Team!"
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Steve Harrison

March 2, 2026

5  out of  5
rating by Steve Harrison
"John went above and beyond helping set up the drive safe and save with my auto insurance policy. Would recommend getting a homeowners insurance quote and a life insurance quote. Thanks John"
We responded:
"Steve, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Vicki Catsimpiris’s Team—we are always here to help!"
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Lobo

February 28, 2026

4  out of  5
rating by Lobo
"This year's change in auto policy terms (stacking, etc) and presentation (policy presented partly online and partly in email documents that require one to go back and forth between them to get the whole picture) made things pretty confusing for this long-term client. My thanks to John Isaacs for doing a great job answering my question and untangling things for me.
Well done!"
We responded:
"Lobo, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Vicki Catsimpiris’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts!"
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Paul Lewis Jr

February 26, 2026

5  out of  5
rating by Paul Lewis Jr
"Spoke this afternoon with John Isaacs about several questions regarding our auto and umbrella policies. We found John to be knowledgeable, professional, and helpful in responding to our questions. I would offer a positive recommendation for John and the agency."
We responded:
"Paul, this is wonderful! Thank you so much for recognizing John’s dedication to being a great advocate for our customers. 😃"
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Mahmoud Sondossi

February 26, 2026

5  out of  5
rating by Mahmoud Sondossi
"Kelly Anderson and John Isaacs are wonderful to work with! They always help me with my auto and homeowners insurance policies."
We responded:
"So wonderful to hear this! They both work so hard to take good care of all of our customers’ auto insurance and home insurance. Thank you so much 😊 "
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Ross Ellington

February 25, 2026

5  out of  5
rating by Ross Ellington
"Prompt and knowledgeable service. As usual, this agency exceeded my expectations in terms of meeting my insurance needs. Well done, Casey!"
We responded:
"Ross, thank you so much for recognizing how terrific Casey is - we appreciate you!"
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Anthony Scott

February 24, 2026

5  out of  5
rating by Anthony Scott
"Ms. Kellie and Ms. Jennie patiently took the time to help me figure out what I needed to do with my policy and coverages. Much appreciated!"
We responded:
"Great, Anthony! They are really good at making it all painless. 😃"
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Amber Daughtry

February 20, 2026

5  out of  5
rating by Amber Daughtry
"John Isaacs was INCREDIBLE. He is knowledgeable, efficient, professional, and super friendly. He exemplifies top-notch customer service! He's definitely an asset to this office and State Farm!"
We responded:
"Thank you, Amber! We agree, John IS incredibly gifted at helping people with understanding and managing their insurance 😊 "
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Robert van Engelen

February 19, 2026

1  out of  5
rating by Robert van Engelen
"Worst experience with this agency for years, putting the wrong person on car insurance (taking off, adding on family members), forgetting to make car insurance changes after phone conversations, not taking cars off insurance when the car is sold or when a car license transferred to another state after we informed them. And they never pick up the phone."
We responded:
"I’m so sorry the insurance portion of your relocation is got somewhat bumpy, Mr van Engelen. We know that moving out of state can be stressful, with multiple details to manage. In the several conversations we had with your wife, we did our best to give helpful advice while executing her new instructions as efficiently as possible, each time she changed them. Hopefully, things will be smooth sailing for you on your new adventure! All the best to you both, Vicki 😊"
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Judy Sineath

February 18, 2026

5  out of  5
rating by Judy Sineath
"Stopped by the office and John helped me with life insurance for my son.
Have auto insurance and homeowners insurance as well. Thank you for your professionalism and kindness. Would recommend getting a renters insurance quote from him."
We responded:
"Thank you for your kind words, Judy! John, and our whole team, love helping with all of the things that will help make your family more financially secure and protect your lifestyle, including auto insurance, homeowners insurance, life insurance and renters insurance. We look forward to continuing to serve you for many years. 😃"
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Julie Schulz

February 6, 2026

5  out of  5
rating by Julie Schulz
"I've been with State Farm for years for both home and auto. The service has been fantastic and John, Casey, Kellie, Jenny and Wes are always available and willing to help with any questions or concerns I may have."
We responded:
"Julie, so wonderful to hear! Thank you for your kind words 😊"
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Christina Murphy

January 31, 2026

5  out of  5
rating by Christina Murphy
"Got a fantastic auto insurance quote from John and talked about homeowners insurance as well. Prompt and professional, courteous service from someone who really cares about his customers. He was very professional and understood our needs. He is a true asset to your cooperation."
We responded:
"So kind of you to share this, Christina! ❤️"